Today I received my bill from Virgin Media, I had signed up to the paperless billing, do my bit to help with the environment (so they got that wrong too)! Anyway I received my bill and thought it felt a bit fat, a few too many pages... My first thoughts was who has my wife been talking to on the phone? Anyway as I looked through I noticed that I also had some one else's bill too as well as mine. I have some times not received my bill and I am now wondering if that is what has happened?
Anyway Virgin Media have opened up a complaint for me and said that some one will get back to me in the next 5 - 7 days, but what can they do?
It does make me ask how many people have they done this to before? and how secure are our details with them?
Well watch this space and I will update you with what Virgin say.
